Product Returns

Please complete the form below.

We want you to be completely happy with your HetoGrow order. If for any reason you are not satisfied, we will gladly accept your timely return subject to our warranty and general terms and conditions.

Note that you have 7 calendar days from delivery date to return an item. To be eligible for a return, your item must be unused and in the same condition that you received it. The item must not be damaged in any form whatsoever. Your item must be in the original packaging and you will be required to present the receipt or other proof of purchase.

Order Information

First Name

Last Name

E-Mail

Telephone

Order ID

Order Date

Product Information

Product Name

Product Code

Quantity

Reason for Return

Dead On Arrival

Faulty, please supply details

Order Error

Other, please supply details

Received Wrong Item

Product is opened

Yes No

Faulty or other details

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