Delivery Info & Refunds

Delivery Cost and Policy

Thanks for shopping with HetoGrow. Please be guided by the below information in addition to our general terms and conditions.

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Shipping and Delivery Cost

We ship from London, UK and from Lagos, Nigeria.

Average UK shipping/delivery cost is £4.00

Average Lagos shipping/delivery is N1,350.00

Shipping and Delivery is the charge for internet order processing, including packaging, transport and handling. We don’t guarantee delivery times, but we do our best to ensure fast delivery using third party courier companies. Express delivery ETA is up to 3 business days. And up to 10 business days for normal delivery, depending on your location and local conditions.

Returns and Replacements

We want you to be completely happy with your HetoGrow order. If for any reason you are not satisfied, we will gladly accept your timely return subject to our warranty and general terms and conditions. Follow the link for information about our Product Returns process.

Note that you have 7 calendar days from delivery date to return an item. To be eligible for a return, your item must be unused and in the same condition that you received it. The item must not be damaged in any form whatsoever. Your item must be in the original packaging and you will be required to present the receipt or other proof of purchase. HetoGrow Entertainment showbiz tickets are non refundable due to the nature of the business.