Cookie Policy

Introduction to cookie policy

In order to provide our services, our website uses cookies and other technologies to collect data about its use to distinguish your usage preferences from those of other users. This helps us to offer you excellent shopping and browsing experience when you visit our website and also allows us to optimise the website. The data also allows us to improve our services. Therefore, when you visit our website, cookies or similar technologies will be placed on your computer, smartphones or other gadget.

The table below lists cookies we use, what they do and what personal data they collect about you. Personal data means data which identifies or can be used to identify you as an individual, including your IP address.

For more information please read out Privacy Policy as well our below information about cookies.

What are cookies?

Cookies are small text files that are placed on your computer, smartphone or other device browser when you visit our website. They are used to carry bits of useful information about your interaction with the website. Cookies contain a string of text or "unique identifier" that acts like a label. When a website sees the string of text it set in a cookie, it knows the browser is one it has seen before and will load quickly. A cookie file is stored on your device and allows us, or our third party partners (see below) to recognise you and make your visit easier and more useful to you when you revisit our website.

If you delete the cookies, use a different computer or open a new web browser, the website you are accessing will treat you as if you have arrived for the first time. It will take a bit longer to load and new cookies will be stored on your gadget.

Cookies allow us to tailor the content on our website to fit the needs of our visitors and improve their experience. Without certain cookies enabled, we are unable to guarantee your experience will be as intended. We use cookies to obtain information about your visits and about the gadget you use to access our website including operating system and browser type. And depending on the cookie, the reporting of statistical data about our users’ browsing actions and patterns as well as location.

Types of cookies

The length of time a cookie stays on your device depends on its type.

Session cookies: temporary cookies that only exist when you are on our website until you close your browser. Session cookies help our website remember your previous preferences, avoiding the need to re-enter information when you go back to a page. These cookies help us improve user experience on our website.

Essential cookies: These are local cookies essential for running our website. We recommend this type of cookie is not disabled because they allow us remember your cookie preferences, help us operate affiliate and customer accounts and help us detect faults so we can fix them quickly.

Persistent cookies: these remain on your device after you leave our website and are used to remember your preferences like remembering your “username” the next time you visit. These cookies help us identify you as a unique visitor.

Third party website cookies

Our website may link through to third party websites that may also use cookies over which we have no control. We recommend that you check the privacy and cookies policies of those websites for information about the cookies they may use and the collection of personal data. We can’t accept any responsibility for any content contained in these third party websites. This may include content of advert banners.

How we use cookies

You will find below the name, purpose and validity of the cookies that our website uses:

Name	Website	Expires	Purpose
Local Cookies
CookieConsent	HetoGrowShop.com	1 year	Stores the user's cookie consent state for the current domain
AWSALB	mcafeesecure.com	Session	McAfee SECURE certified site is tested and certified to be free of malware, viruses, phishing scams, and other things that can harm you and your computer. They use Amazon Web Services to host their system. Using the AWSALB cookie, they can seamlessly deploy their service from multiple services using a load balancer so that the cookie only records which server cluster serves you.
_gat	HetoGrowShop.com	1 minute	Google Analytics. Limits the collection of data on high traffic sites.
_ga	HetoGrowShop.com	1 day	Google Analytics: used to anonymously distinguish individual website visitors by assigning them a randomly generated number. It tracks how the website is used to allow us to make improvements. No personal data is collected. For more information about the information gathered using Google Analytics please visit http://www.google.com/intl/en/analytics/privacyoverview.html
_gid	HetoGrowShop.com	1 day	Google Analytics used to distinguish users. Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
NGN, USD, GBP, EUR	HetoGrowShop.com	Session	define the currency in which prices will are shown
en-gb	HetoGrowShop.com	Session	defines language web page will load
PHPSESSID	HetoGrowShop.com	Session	Keeps track of sessions. This cookie allows information to be shared internally amongst pages of the website. It ensures we're able to display the most relevant information to you
Third-party Cookies
mfesecure_visit	mcafeesecure.com	Session	McAfee trust mark code execution. Every McAfee SECURE certified site has been tested and certified to be free of malware, viruses, phishing scams, and other things that can harm you and your computer. It counts web page views anonymously and shows visitors the McAfee Trust badge.
mfesecure_visit	mcafeesecure.com	Session	McAfee trust mark code execution. Every McAfee SECURE certified site has been tested and certified to be free of malware, viruses, phishing scams, and other things that can harm you and your computer. It counts web page views anonymously and shows visitors the McAfee Trust badge.
YSC	.youtube.com	Session	This cookie is used when watching embedded Youtube videos on the website.
VISITOR_INFO1_LIVE	.youtube.com	8 months	cookie that YouTube sets that measures your bandwidth to determine whether you get the new player interface or the old.
PREF	.youtube.com	10 years	This cookie stores your preferences and other information, in particular preferred language, how many search results you wish to be shown on your page, and whether or not you wish to have Google’s SafeSearch filter turned on.
GPS	.youtube.com	Session	Registers a unique ID on mobile devices to enable tracking based on geographical GPS location
Facebook ‘pixel’	Facebook.com	1 month	Analytics tool that allows us to measure the effectiveness of social advertising. For further information about the Facebook Pixel please see: https://en-gb.facebook.com/business/help/651294705016616
bku	.bluekai.com	6 months	BlueKai installs a tracker cookie on your device which collects data on your browsing habits on different websites using the tracker’s unique ID number. We use this data to profile visitors to our website for marketing strategy analytics.
bkdc	.bluekai.com	6 months	Set to register anonymised user data (IP address, geolocation, etc.) as well as aggregate anonymous activities to enable marketers to provide more targeted online advertising.
__atuvs	.addthis.com	Session	Ensures that the updated counter is displayed to the user if a page is shared with the social sharing service, AddThis.
ouid	.addthis.com	1 year	AddThis is a social sharing tool that allows you to share the site content on social media or by email. They track interactions with the embedded sharing buttons and monitor its usage.
uid	.addthis.com	1 year	creates a unique user id and is used to make it possible for the user to share content across social networks and provide statistics to various providers.
mus	.addthis.com	1 year	This cookie is used by the social links sharing service “AddThis” in order to give visitors the option to recommend our website content on social networks such as Facebook and Twitter.
loc	.addthis.com	1 year
uvc	.addthis.com	1 year	Detects how often the social sharing service, AddThis, encounters the same user.
__atuvc	.addthis.com	1 year	Updates the counter of social sharing features.
_cc_aud	.crwdcntrl.net	9 months	Collects anonymous statistical data related to the user's website visits, such as the number of visits, average time spent on the website and what pages have been loaded. The purpose is to segment the website's users according to factors such as demographics and geographical location, in order to enable media and marketing agencies to structure and understand their target groups to enable customised online advertising.
_cc_cc	.crwdcntrl.net	9 months	Collects anonymous statistical data related to the user's website visits, such as the number of visits, average time spent on the website and what pages have been loaded. The purpose is to segment the website's users according to factors such as demographics and geographical location, in order to enable media and marketing agencies to structure and understand their target groups to enable customised online advertising.
_cc_id	.crwdcntrl.net	9 months	Collects anonymous statistical data related to the user's website visits, such as the number of visits, average time spent on the website and what pages have been loaded. The purpose is to segment the website's users according to factors such as demographics and geographical location, in order to enable media and marketing agencies to structure and understand their target groups to enable customised online advertising.
_cc_dc	.crwdcntrl.net	9 months	Collects anonymous statistical data related to the user's website visits, such as the number of visits, average time spent on the website and what pages have been loaded. The purpose is to segment the website's users according to factors such as demographics and geographical location, in order to enable media and marketing agencies to structure and understand their target groups to enable customised online advertising.
SEUNCY	.semasio.net	6 months	Registers a unique ID that identifies the user's device for return visits.
TapAd_DID	.tapad.com	2 months	Used to determine what type of devices (smartphones, tablets, computers, TVs etc.) is used by a user.
TapAd_TS	.tapad.com	2 months	Used to determine what type of devices (smartphones, tablets, computers, TVs etc.) is used by a user.
IDE	.doubleclick.net	1 year	This cookie is used for re-targeting, optimisation, reporting and attribution of online adverts.

How we control cookies

You give us permission to use these cookies. However, your web browser allows you to change your cookie settings, block cookies and / or delete existing cookies at any time. These settings can usually be found in the 'Options' or 'Preferences' menu of your web browser.

You can set your browser to delete cookies when you finish browsing. Cookies help you get the most out of our website. But you can set up your browser to delete or refuse some or all of them, or to notify you when you are sent a cookie and therefore choose whether or not to accept it. You may also delete or refuse, some or all of the cookies, on our website at anytime.

Note that if you do delete some or all your cookies, some features on our website, such as remembering your username, may not work and your experience on our website may be affected. Unless you’ve adjusted your browser settings so that they’ll delete or refuse cookies, cookies will be issued or reissued when you visit our website.

If you don't delete cookies, you can set "opt out" cookies on your browser. Each type of tracker will usually have an opt-out. If you do decide to delete or refuse cookies but subsequently decide that you would in fact like to allow cookies, you should adjust your browser settings and continue using our website. Cookies will then be sent to and from our website.

If your computer is shared with others, you should either set your browser to refuse cookies before accessing our website or clear cookies stored by the browser every time you close your browser to avoid your email address or other details being displayed in the log on field to a subsequent user of our website.

For your convenience we’ve provided links to the cookie management page for the most popular web browsers:

More information about cookies

For more information on how businesses use cookies, cookie opt out, and how to manage cookies you can visit the following third party websites:

Our Privacy Statement

Personal data, as defined in our Privacy Policy is collected by the cookies we use, and these are listed in the tables above. The policy explains why we collect this data, what we do with it, our legal basis for collection and information about your rights under data protection law.

For all questions regarding the protection of personal data, you can always contact us.

Personal data collected on our website

We process the following personal data:

First Name
Last name
E-mail address
Phone
VAT number
Company
Street & house number
Address
Postal Code
Country

We process your personal data to be able to offer you our services.

Newsletters

You may also permit us to process your personal data for sending newsletters with information about our products and services, as well as our business partners. You have the right to withdraw this consent at any time, after which you will no longer receive newsletters.

Unless you have adjusted your browser settings so that it will refuse cookies, you will receive cookies as soon as you visit our website. The cookies that will be issued will be applied in accordance with the terms of this Cookie Policy.